Support
We're here to help you get the most out of You.Prjct.
Contact Us
Have a question or need help? Reach out and we'll get back to you within 24-48 hours.
Email Supportharrison@theyoufirstproject.com
Frequently Asked Questions
How do I restore my subscription on a new device?
Open the app, go to the Premium screen, and tap "Restore Purchases". This will restore any active subscriptions linked to your Apple ID.
How do I cancel my subscription?
Subscriptions are managed through Apple. Go to Settings > Your Name > Subscriptions on your iPhone, find You.Prjct, and tap Cancel Subscription.
My data isn't syncing across devices
Make sure you're signed into the same account on both devices and have an active internet connection. You can also try pulling down to refresh on the main screen.
How do I reset my streak or clear my data?
Go to your Profile (tap your avatar on the You. screen), scroll down to Troubleshooting, and use the reset options there.
The app is crashing or not loading
Try force-closing the app and reopening it. If the issue persists, try deleting and reinstalling the app. Your data will be restored when you sign back in.
Troubleshooting Tips
- Update the app: Make sure you're running the latest version from the App Store.
- Check your connection: Many features require an internet connection to sync data.
- Restart the app: Force close and reopen the app to resolve temporary issues.
- Reinstall if needed: If problems persist, delete and reinstall. Sign back in to restore your data.
About You.Prjct
You.Prjct is a personal excellence system designed to help you build consistency, track your progress, and become the best version of yourself through daily habits, goals, and training.